IT Service Management

ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.

What are the benefits for an organization implementing ISO 20000-1?

Achieving ISO 20000 certification can help your organisation improve its services, create a framework for independent assessment and demonstrate an ability to meet customer requirements. It also gives your organisation a competitive advantage, as it demonstrates your reliability and high quality of service.

What is the starting point for any business entity wishing to start implementing the standard?

Quite simply, it is possible to seek the assistance of a specialized consultancy body, which is (IQDC) Consulting Company, which has practical experience and a team of qualified consultants who hold specialized certificates, which distinguishes the company from other entities, and allows it to qualify various organizations to achieve the international certificates.

What is the starting point for any business entity wishing to start implementing the standard?

Quite simply, it is possible to seek the assistance of a specialized consultancy body, which is (IQDC) Consulting Company, which has practical experience and a team of qualified consultants who hold specialized certificates, which distinguishes the company from other entities, and allows it to qualify various organizations to achieve the international certificates.